 Hoarding behavior is not unlike a train wreck... it is simultaneously frightening yet intriguing. The popularity of reality TV shows like Hoarders are testimony to this. In my opinion, such shows typically paint hoarders as kooks who simply need to have their "stuff" hauled out of their house for their own good. The reality, as you might suspect, is far more nuanced.
According to hoarding expert Dr. Jane Roberts (no relation) of the University of South Florida Sarasota-Manatee, hoarding is now considered to be its own mental disorder. It is a complex disorder and can manifest itself to varying degrees and with different things being the hoarding focus. Some hoarders focus on one or two items, such as clothing or books. Others may focus on animals, such as cats. In the worst cases, virtually everything is kept, including newspapers. When hoarding reaches a crisis point, it is not unusual to find the hoarder confined to tiny areas for actual living connected by so-called "goat paths". These situations often call for intervention since public health becomes an issue as well as the safety of the hoarder. Whether dementia has a relationship in some way with hoarding is an area yet to be explored by behavioral science. As an appraiser, hoarding is a special situation when my services are involved. Oftentimes, the hoarder will not discriminate between valuable and worthless items, so it is common to find money stashed away in unlikely places. This means that a thorough search is usually needed in the event there is a treasure or two squirreled away. A case in point involved a recent hoarding situation where I discovered the hoarder had valuable Native American antique jewelry packed along cheap new jewelry from Asia. There was no attempt at organization... the hoarder apparently just saw it all as "jewelry" and treated it accordingly. This person also hoarded clothing and there were racks and racks of never-worn items, with Paris couture side by side with thrift store garments. If you have a friend or relative that is hoarding and are not sure how to deal with it, consider an insight-oriented therapy program. According to Dr. Roberts, such interpersonal therapy is presently regarded as the best treatment option. It addresses the thinking that is driving the hoarding behavior and thus offers a potential pathway to behavioral change. To contact Dr. Roberts and learn more about hoarding treatments and obtain a brochure about the disorder, please visit www.lifecoach.net. This will have contact information for Dr. Roberts, for whom I have developed great respect after hearing her speak to various organizations. In short, while it is undeniably fascinating in some ways, hoarding is not a disorder to take lightly when it reaches extremes. It can ultimately become a danger for the person who has the disorder as well as both relatives and neighbors and even animals, if they are the hoarding focus. And as you might have guessed, as an appraiser they are hands down the worst jobs I encounter ;-)
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 Some of my previous posts have addressed estate sales and auctions when looking to sell items. Another option is selling items yourself through the various online platforms such as eBay. Depending on your situation, this may or not be a viable option. If it is, here are some venues and what I see as the plusses and minuses of each.
Ebay is probably the platform everyone is most familiar with. When ebay first launched, it was revolutionary and catered primarily to small sellers looking to offer vintage and collectible items, including antiques. Over time, this changed and in the early 2000's a major revamp steered the company more to large-volume sellers offering pretty much anything. Further changes resulted in a shift to more and more "Buy It Now" listings vs. the standard auctions. As collectibles guru Harry Rinker once observed, ebay has essentially become an online retail store vs. an online auction platform. That said, ebay does remain a major force in selling. While the focus is no longer primarily on older items, many people do still buy and sell antiques and collectibles on ebay. The plusses that I see are the ability to set a reserve price, the likelihood of an immediate sale (if auctioning), and the ability to reach a wide audience. Other plusses are the way the listing process has become incredibly simplified and the sophisticated pricing tools that ebay offers. From my own experiences, the largest downsides seem to be a buyer base that I believe is looking for "steals and deals" and fees that now rival auction houses. Consequently, I would probably caution against listing items of significant value if you can instead get them to a reputable auction house, assuming a longer time frame is available to you. If you need the money pronto, however, then ebay may be more of an acceptable venue. Also remember to factor in shipping and transportation, especially for large items. Another option is selling on Etsy. Etsy has quickly shed its focus on artisan and hand-crafted items and now offers a staggering variety of items, both old and new. Listing fees are minimal and you can list as few or as many items as you like. Because Etsy is a retail only site, however, items may take a long time to sell or not sell at all. If money is needed in a hurry, then you will probably want to circle back to an estate sale or ebay. Other online selling platforms include store-format venues such as Ruby Lane and 1stDibs. I maintain a store on the Ruby Lane platform, Clark and Proctor Fine Arts, and originally created it mainly to do some personal de-accessioning. Over time, however, it has grown a bit and I now also offer to sell items for clients when they want to try to achieve something closer to a retail price. Since there is a monthly fee of about $70 and a required minimum number of items, this format is best suited for someone looking to consign. Likewise for 1stDibs which also requires a physical store location as well, last I checked. Lastly, for low-value items or just "stuff", there is always Craigslist. I have sold everything from a Honda CRV to tools and TV's on Craigslist and have always had a good experience. Just be sensible when using it though, and try to meet potential buyers in a neutral, well lit and populated spot. If you ever have stuff you simply want out of the house, use Craigslist's "Free Stuff" category and odds are, it will quickly go away. Everyone likes free stuff!  Auctions have been a means of selling for hundreds of years. They continue to be viable today and the internet has led to profound changes in the industry. For sellers, the advantage of online auctions is the ability to reach potential buyers worldwide. For buyers, the advantage is access to items on which they would never have had the opportunity to bid. At the same time, the sheer number of auctions and the volume of "stuff" constantly coming to market has helped to lower price points all across the board.
So, if you are wondering if an auction is a good way to go or not, the answer to some extent is, "it depends". One big plus is that it can be a simple solution, particularly if you are in a "gotta go" situation. You sign the contract, the auction house picks up your items, and a few months later you get a check. The downside is that you often have no control over what your items might bring. For high-end items this is perhaps less of a worry since great pieces almost always bring good hammer prices. Lower-end items might struggle though or even fail to sell completely, though, so be pragmatic and have an idea of what you can live with before you consign. If you do decide to go the auction route, there are a number of things to keep in mind as you navigate the process. In no particular order, I have presented some of these in the following paragraphs. First, if you are looking to sell at auction, consider the sophistication of an auction house's online selling abilities when choosing a firm. The internet, as noted above, as been a complete game changer when it comes to the auction industry. Everyone from Sotheby's down to the mom-and-pop auctioneers who set up in your front yard are on the web in one form or another. People have become very comfortable with online bidding and thus the auction houses are continuing to direct more and more of their efforts in that direction. One factor that will go a long way in determining which firm you use is the nature of the items you wish to sell. High-end firms often have rough consignment valuation cutoffs north of $10,000, although exceptions are sometimes made. Below those firms are regional auction houses that will do well with items in the $500-10,000 range. For items under a $100, a local firm may be a good bet or even taking a DYI approach and selling items yourself on platforms such as eBay. Once you have narrowed your focus, you will want to carefully read the terms of the contract. The commission rate is obviously a major point but also look for nickel-and-dime fees such as insurance, photography, buy-in fees (should your pieces not sell), etc. Another thing to look for is when you can expect to get paid. Most auction houses will pay between 30 and 45 days and their contract should explicitly say this. Also do your homework but simply asking around and seeing what experiences other people have had with the company. A final thing to consider is what the auction house is known for. If you have general items, that may not factor into the equation. If you have something specific, though, such as a California impressionist work, then look to get the item to a California or western auction house. Online bidding has made this less critical than it once was but I still feel it makes sense to choose a firm that 1) is in the right geographical area if that pertains to your item(s) and 2) is known for what your looking to sell. Many auction houses specialize in things like old toys, illustration art, etc. and you will want to consider that when making your choice of auctioneers. This may seem like a daunting process but it really isn't that hard... it just takes some time and a little effort. And trust me, your financial outcome will probably benefit greatly from the efforts that you do make. In the meantime, happy selling!  A common question asked in the downsizing or estate liquidation process is, "How do I sell my antiques, art, and collectibles?" When things need to be moved along sooner than later, an estate sale is one option to consider.
The first step in the process is finding a reputable estate sale company to conduct your sale. A good venue to look for potential companies is the website estatesales.net, which is a terrific website that you can access for free. It is nationwide and will list estate sales in your area each week plus provide direct links to the sales, item images, etc. By browsing this site, you can find companies active in your area and then use this a starting point for in-depth research. Estatesales.net will also allow you to see the format in which the sales are conducted (some companies prefer an auction format, for example). A note of caution: this site can be mildly addictive if you like to hunt for treasures like I do :-) Another consideration is whether your location is conducive for estate sales. In some cases such as a gated community or condo complex, an on-site sale may not be viable or even permissible. In such instances, look for a company that can move the items to be sold to an-off site sale location. If they will do this, find out the details of their insurance and transport policies. And, before signing on with anyone, make sure the complete terms are spelled out. I.e., what percentage of sales will the company take, will there be significant discounting on the second day of the sale, etc. Be sure to get all of this in writing and have the owner/representative of the estate sale company sign off on it. Another consideration is pricing. Usually, your estate sales company will have the expertise to set prices and I generally recommend deferring to them. They will know the regional market and will view items dispassionately. For you, the seller, be pragmatic. It is easy to let emotional attachments get in the way of realistic pricing, which can reduce the likelihood of the item selling if the price is set too high. When in doubt, bring in an appraiser such as myself for a walk-through to make sure that nothing significant is overlooked. Lastly, be sure to have a plan to deal with the items that don't sell. Sometimes the estate sale company will take items on a consignment basis but you may find yourself also hauling things to Goodwill or similar venue and settling for a tax deduction. Follow these steps and you will more than likely have a successful estate sale. If your time frame is very short, however, an auction house may be a better fit and that will be the topic of my next blog post.  With more and more categories of items bringing less and less these days, it is very important to be strategic about how you bring items to market. The way in which you proceed will in many cases be governed by what, if any, time constraints you are under.
If you are in the "gotta go" situation, as I like to call it, expediency is paramount. Typically this will be a situation where a deceased person's home needs to be cleared out for sale or someone is moving and they need to be out of the residence quickly. In the "gotta go" situation, an auction house may be a good bet since they will often arrange a pickup. Likewise, an estate sale may also be viable if it can be arranged quickly. In some instances, an estate sale company will pick up and store items if the sale cannot be arranged for the immediate future. When time constraints are not a major factor, a more deliberate pace can be set. Usually this will involve culling the most valuable items for individual sale and then arranging either an auction or estate sale for the remaining items. The advantage to this is that it gives a seller more time to explore options and find he best venue to obtain the highest price for the most valuable items. In an ideal scenario, there are no time constraints. In such a situation, a seller can place items at a leisurely pace in consignment venues or market via online platforms such as eBay. If the items don't sell, the seller can then adjust prices or simply re-list the items who convenient. From my own experience as an appraiser, the third situation is rarely one that I am working with. More often than not, it's the "gotta go" scenario and all that it entails. In my next post, I'll provide insights into each of the specific venues for selling (auctions, etc.) and share tips and strategies for a successful outcome.  "A tsunami of stuff" is how a colleague of mine aptly describes what is currently washing into the marketplace for vintage and antique goods. As baby boomers such as myself age and downsize, more and more collections are coming to market. The unfortunate reality, however, is that there are fewer and fewer buyers who want these things. The Millennial and I-Gen cohorts in particular want little to do with traditional things such as silver, china, crystal, and period furniture. For many of them, it is merely clutter. Anything that will not go into the dishwasher or needs polishing is particularly anathema.
This in turn has caused significant drops in price for most categories. It has also caused a great deal of angst for people who were either counting on their children to inherit and cherish heirloom items or else had thoughts of garnering a tidy nest egg at sale time. Both are increasingly uncommon scenarios, however. And, it is something that I frequently encounter when helping clients downsize or bring their treasures to market. My advice to everyone in such a situation is to first be pragmatic. What someone paid for an item in 1985 has no bearing on what you will receive for it in 2017. The digital era has upended literally centuries of tradition in passing down items and it is important to understand this. Where markets will ultimately settle is hard to predict but for now, the trend is still downward or flat. A second piece of advice is to look closely at donation vs. selling. Depending on one's tax situation, the depressed prices for many things such as early furniture may make it more financially advantageous for someone to donate a piece as opposed to putting it at auction, where a commission will be taken out. So, be sure to do your financial homework before deciding on a course of action. If selling does make sense, consider your financial needs and time frame. If time is short and/or money is needed, it may make sense to just send everything to auction and be done with it. If you have the luxury of time and are so inclined, piecing things out via online platforms or through consignment stores may be a better route to go. As always, each situation is going to be different but the key takeaway is to carefully consider your situation before moving forward. In my next post, I'll share some insights into ways of getting the most money for your items if you do decide to bring them to market.  As I write this, Hurricane Irma is bearing down on the state of Florida. With landfall still five days out, it is unsettling to see certain areas of local stores here in Sarasota completely empty. It's the usual suspects: the bread aisle, the bottled water section, and the battery displays plus a few others that I probably missed. Gas stations are sporadically running out of fuel as well.
My takeaway from this is that it is never too early to start preparing for a natural disaster. Waiting until the last minute can end badly, and this is especially true when protecting your tangible assets. Unlike a loaf a bread, an appraisal report for a valuable pieces of art, antique furniture, or glass isn't something that you can just grab off the shelf. It requires finding a reputable appraiser, getting them in front of your item or items, and allowing them the necessary time to do any research required and prepare the report. What can you do, though, in the immediate term? First and foremost, document everything of note either via video or individual photos. Second, put in a call to your insurance agent to see what is or isn't going to be covered in case there is damage to your possessions. Most homeowner's policies require a separate policy, often known as a fine arts rider, for valuable items to be covered. Lastly, do what you can to protect any items of note if you suspect a strong risk of damage to your house. If flooding might be an issue, get valuable pieces of furniture to the highest level possible. Pack smaller delicate items like glass in diaper wraps and then put into sturdy plastic tubs. Art work can be crated or, if small, stored in water-tight containers. Water is typically the biggest foe of artwork. Once the threat of natural disaster has passed, plan for the future... something my wife and I are going to be doing, by the way. We have a large generator but suddenly discovered that the generator panel that came with the house is only wired only for smaller circuits. So, even with a powerful generator, we will be able to make coffee but not run the all-important AC. That we only noticed this three years after moving in is a prime example of complacency on our part. Once Irma is past we will have an electrician come and upgrade the panel but in the meantime will be sipping our coffee in the heat and humidity if the power goes out. Drawing parallels from this, if you find yourself with valuable items that need appraising for insurance coverage but have a threat looming, first do what you can to physically protect your items. Then, when storm has passed, proceed methodically and get the coverage you need. It will give you considerable peace of mind and also potentially protect your financial bottom line. |
AuthorBryan H. Roberts is a professional appraiser in Sarasota, FL. He is a member of the Florida State Guardianship Association, the Sarasota County Aging Network (board member), and is certified in the latest Uniform Standards of Appraisal Practice (USPAP). Archives
July 2018
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